{"domain": "nationwide.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false}, "branding": {"candidateLogin": "https://nationwide.wd1.myworkdayjobs.com/Nationwide_Career/login", "homePageHeroBanner": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/Workday+Banner-swishBlue.png", "title": "Nationwide Careers"}, "links": {"blogs": ["https://blog.nationwide.com/how-to-write-a-resume/", "https://blog.nationwide.com/", "https://blog.nationwide.com/what-to-wear-to-an-interview/"], "videos": ["https://www.youtube.com/watch?v=etxASaYtJu8", "https://www.youtube.com/watch?v=olkne4lC16U"]}, "showJobId": 1, "companyName": "Nationwide", "navBar": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/NandEagle+Mark+2C-Reg.jpg", "link": "https://www.nationwide.com/about-us/careers.jsp", "background": "#ffffff", "title": "Nationwide"}, "customContent": {"positionSections": [{"body": "<ul><span><span><span>At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care \u2013 and we\u2019ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can <i>feel</i> the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out <a href=https://www.nationwide.com/about-us/careers-awards.jsp target=_blank style=color:#2C8CC9;>why others think we\u2019re a great place to work</a>, too, and let us know \u2013 <a href=https://www.nationwide.com/about-us/careers-videos.jsp target=_blank style=color:#2C8CC9;>can you see yourself at Nationwide?</a><br><br><br>Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.</span></span></span></ul>", "title": "About Us"}]}, "perks": [{"title": "Paid Time Off", "description": "Nationwide offers a variety of paid time-off options and you earn them as soon as you start working. It\u2019s our way of saying we appreciate your commitment to your job and that we\u2019re equally committed to you and your family\u2019s well-being. You\u2019ll also receive up to 10 paid company holidays each year.", "icon": "fa-plane"}, {"title": "Health and Wellness", "description": "We care about your health. That\u2019s why Nationwide offers generous comprehensive medical, dental and vision benefits. We also offer benefits to help your family feel secure, including Life Insurance, Supplemental Accident Coverage, Group Legal Coverage, Long-term disability insurance, Family medical flexible spending accounts, Dependent day care flexible spending accounts. To help you get and stay healthy, we offer the free health and wellness program My Health, and onsite fitness centers in select locations.", "icon": "fa-user-md"}, {"title": "Learning and Development", "description": "A Training Top 125 Company, Nationwide has the tools and resources to help you effectively manage your career through continuing education and leadership development opportunities. Our Learning and Development department offers training and career planning support. Through our Educational Assistance Program, we give you the opportunity to refine your skills and build new ones by taking college and graduate courses and degree programs, professional designation programs and technical programs. We cover 100% of tuition and 50% of books for undergraduate and graduate courses. We also support technical insurance courses, professional designation courses (if required for role) and general certification courses, up to $5,250 per calendar year.", "icon": "fa-chalkboard-teacher"}, {"title": "Retirement Planning", "description": "Saving for retirement is important for everyone. Nationwide offers comprehensive and competitive opportunities to help you. Our retirement benefits include 1. Automatic enrollment in our 401(k) savings plan with a company match of 50% on the first 8% you contribute 2. Full ownership of the company matching contributions after 5 years 3. A 100% company-paid retirement plan (pension plan)", "icon": "fa-piggy-bank"}, {"title": "Nationwide Advantages", "description": "In addition to a competitive Total Rewards package, there are other perks that come with being a Nationwide associate. Starting on your first day of employment, you\u2019re eligible for exclusive deals on certain Nationwide products, such as home, life or auto insurance. Nationwide associates can also join the Nationwide Activities Association, our internal group that sponsors athletic leagues and a variety of clubs. This group also offers associates discounts on things ranging from cell phone service, to computers and cars.", "icon": "fa-universal-access"}], "defaultState": {"pymww": false}, "custom_style": {"css": ".apply .navbar img { height: 60px !important;} .refer .navbar img { height: 60px !important;}"}, "push_application_to_ats": true, "privacyLink": "https://www.nationwide.com/personal/privacy-security/", "hideJobCart": true, "recaptcha_enabled": 0}, "positions": [{"id": 11508766, "name": "Claims Specialist I, Workers Compensation (Remote)", "location": "Iowa", "locations": ["Iowa", "All Locations - Remote", "Remote"], "hot": 0, "department": "WCC", "business_unit": "Unknown", "t_update": 1648813876, "t_create": 1648080000, "ats_job_id": "76917", "display_job_id": "76917", "type": "ATS", "job_description": "If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! Territory: The location of this position is flexible and open to virtual and/or remote based applicants. This individual will manage workers compensation claim complexity for all Nationwide channels; inclusive but not limited to: Agribusiness, Standard Commercial, and Excess & Surplus. Members are unique in that they can be commercial business owners, farms, small businesses, or amusement parks. The ideal candidate will have: 1 3 years of workers compensation, or work loss claims experience. Demonstrated customer service expertise. The ability to juggle multiple competing priorities simultaneously. Strong written & verbal communication skills. The Nationwide Values at the forefront of their work. (Internal use only) Compensation Band: D4 Do you have a strong desire to provide prompt, courteous and fair service to customers? Are you a skilled investigator, negotiator and communicator? If you thrive in an environment where you can problemsolve workers' compensation claims resolution, while following processes that provide fair resolution, customer satisfaction and cost management, then we want to hear from you! As a Claims Specialist, you'll investigate medical and/or lossoftime workers' compensation claims with limited exposures from multiple states to determine compensability, entitled benefits, and average weekly wage and benefit rate according to the applicable state workers' compensation statute. We'll count on you to promote and provide exemplary customer service. Keys to success will be your ability to establish timely and appropriate case reserves in keeping with best practices and managing claims to appropriate resolution. You'll also communicate frequently with customers, injured workers and medical providers. Key Responsibilities: Provides appropriate notices to policyholders and injured employees per the applicable state workers' compensation statute and obtains appropriate forms and documentation to verify employee/employer relationships and average weekly wage. Completes and files appropriate first and/or second notice of injury as required by individual state workers compensation statute and electronic data interchange reporting regulations. Employs appropriate claims management techniques and direct intervention (e.g., independent medical examinations, referral for rehabilitation, utilization review, etc.) to manage each claim. Maintains contact with policyholders and injured worker and pursues return to work initiatives. Utilizes effective Telephonic Nurse Case Manager or Field Nurse Case Management services to assist with managing medical care and return to work activities. Consults with internal Claims Medical Specialist for future care needs and issues of life expectancy. Evaluates exposures, manages ongoing case reserves in alignment with Best Practices and negotiates settlements as appropriate. Documents significant activity and decision in each claim via online claim system. Evaluates all pertinent information and works in conjunction with claimant/client to pursue most appropriate claims resolution. Promptly and effectively handles all assigned claims with moderate direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures. Adheres to high standards of professional conduct consistent with the delivery of superior service. Manages litigated claim issues according to best claims practices. Obtains appropriate litigation budgets and develops appropriate power of attorney in partnership with counsel and manages litigation expenses of Nationwide Trial Division or approved outside counsel. Assists or prepares files for lawsuit, trial, or subrogation. (Property/Material Damage/Casualty). Fully Investigates and pursues thirdparty recoveries and any applicable deductibles. May utilize the services of Nationwide recovery unit, and/or partner with designated outside counsel/trial division, or by giving notice of lien to plaintiff counsel handling third party litigation. Claim Zone Field assist referrals and/or outside consulting expert may be utilized to gather, obtain and secure critical information. Partners with Special Investigative Unit and Subrogation to identify fraud and subrogation opportunities. Maintains and develops current knowledge of: assigned insurance lines; court decisions which may impact the claims function; current guidelines in the claims function; and policy changes and modifications. This may require attendance at various seminars or training sessions. Completes state and other regulatory reports/forms to include EDI forms as required by each State Workers' Compensation Statute or State Regulatory Rules. Reviews files for Medicare reporting obligations and submits appropriate Medicare query, Ongoing responsibility for Medicals (ORM) and Total Payment Obligation to claimant (TPOC) reports. May handle claims involving MSA's at time of settlement. Delivers a positive customer service experience to all internal, external, current and prospective Nationwide customers. Initiates and conducts followups via proficient use of claims systems and related business systems. May periodically conduct customer/account visits to review reserves and discuss status of significant claims. May also present educational workshops to client personnel. Reporting Relationships: Reports to Supervisor/Manager; no direct reports. Education: Undergraduate degree or equivalent experience preferred. License/Certification/Designation: State licensing where required. Successful completion of required claims certification schools/classes. Experience: One to three years of experience in workers' compensation claims. Knowledge, Abilities and Skills: General knowledge of insurance theory and practices, insurance contracts and their application. Familiarity with claims processing and claims best practices and procedures preferred. Proven knowledge of insurance contracts, medical terminology, workers compensation and the legal aspects of court procedures affecting legal liability for all lines of insurance. Knowledge of claims systems. Ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Analytical skills necessary to make decisions/resolve conflicts such as application of coverage's to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions and direct repair shop claims management. Ability to work in a fast paced, collaborative environment. Possesses organizational skills to effectively prioritize and manage increased workloads. Demonstrated communication skills for contact and/or negotiations with policyholders, claimants, repair persons, attorneys, agents and the public in general. Ability to efficiently operate personal computer and software for claimsrelated and other business applications. Job Conditions: May require ability to sit and use telephone and personal computer for extended periods of time. Must be willing to work irregular hours and to travel with possible overnight requirements. Must be available to work catastrophes (CAT) requiring travel to CAT site with multiple onsite responsibilities and/or for extended periods of time. Extended and/or nonstandard hours as required. Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process. claimsSmokeFree Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 8889442247.", "stars": 0.0, "medallionProgram": null}, {"id": 11498460, "name": "Field Claims Spec 3, Commercial (REMOTE) -- $2,500 SIGN-ON BONUS", "location": "Ohio", "locations": ["Ohio", "All Locations - Remote", "Remote"], "hot": 0, "department": "COCC", "business_unit": "Unknown", "t_update": 1648813461, "t_create": 1647907200, "ats_job_id": "76898", "display_job_id": "76898", "type": "ATS", "job_description": "If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! This position can be filled in any location. Full Time Remote would be considered for the right candidate. This role will report up through the Commercial Casualty Construction Vertical This is a workfromhome position with travel to policy locations (on average 34 days a week) via company vehicle. The selected individual must reside in the respective territory Required Experience: \u00b7 Strong customer service competency \u00b7 Comfortable climbing ladders up onto building roofs The ideal candidate will also have the following: \u00b7 Xactimate experience \u00b7 Construction/Contractor experience Residential Homes, HVAC, Roofing, Remodeling work, etc \u00b7 Prior field/property claims handling or adjusting experience \u00b7 Litigation claims handling experience \u00b7 Licensed in multiple states (FL, TX, etc) or ability to get licenses (Internal Use Only) Compensation Grade: F4 This opportunity can be filled at another level, depending on the candidate skills/knowledge/experience JOB SUMMARY: Specializes in commercial bodily injury and/or property damage claims predominantly of a serious and sometimes complex nature. Promotes and provides \"\"On Your Side\"\" customer service. Adjusts serious exposure commercial casualty claims requiring investigation, property damage evaluation and negotiations. Handles suit files to conclusion and oversees the activities of defense counsel. Responsible for the handling of claims in accordance with prescribed authorization. RELATIONSHIP: Reports To Claims Manager DIRECT REPORTS: None JOB RESPONSIBILITIES: 1\\. Promptly and effectively handles to conclusion assigned claims with little to no direction and oversight which may include complex and catastrophic casualty losses. Promptly and effectively handles to conclusion all assigned claims with little to no direction and oversight. Makes decisions within delegated authority, recommends settlement values in the disposition of serious and sometimes complex claims as outlined in company policies and procedures. Adheres to high standards of professional conduct consistent with the delivery of superior service. 2\\. Utilizes various methods of settlement in those cases where warranted; assigns cases to outside vendors as warranted. 3\\. Opens, closes and adjusts reserves in accordance with company practices designed to ensure reserve adequacy. Recommends Special Reserves where necessary. In accordance with Corporate Reserving Guidelines. Adheres to file conferencing notification and authority procedures. 4\\. Maintains current knowledge of: assigned insurance lines; court decisions which may impact the claims function; current guidelines in the claims function; and policy changes and modifications. This may require attendance at various seminars or training session 5\\. Serves as a mentor to less experienced claims associates and assists with training/presentations as assigned by claims management. 6\\. Partners with SIU and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for suit, trial, or subrogation. (Property/MD/Casualty). 7\\. Oversees defense counsel in all lawsuit activities from inception throughout the life of the claim. 8\\. Delivers a positive OnYourSide customer service experience to all internal, external, current and prospective Nationwide customers. 9\\. Other duties as assigned. JOB REQUIREMENTS: Education: Undergraduate studies in business administration or related field preferred and/or relevant experience Licenses/Designations: Successful completion of required claims certification schools/courses. Professional development such as IIA or CPCU preferred. State licensing where required. Experience: Five years commercial casualty claims handling experience preferred. Knowledge: Proven knowledge of medical, legal and/or commercial claims terminology, state regulations, claims processes, best practices, and customer relationship management. Advanced knowledge of insurance theory and practices, insurance contracts and their application. Excellent customer focus and proven ability to proactively meet customer needs. Analytical skills necessary to make decisions and resolve conflict in application of coverage, laws of jurisdiction to investigation facts, policy exclusions and exceptions. Proven organizational skills to effectively prioritize increased and more complex workloads. Demonstrates strong but flexible standards and can can be seen as balanced based on the conflicting demands of the position. Excellent written and verbal communication skills necessary to effectively communicate and/or negotiate with various audiences. Demonstrated leadership capabilities to effectively train, coach, and provide feedback to less experienced associates. Knowledge of claims systems. Advanced knowledge of claims best claims practices used to resolve serious and/or high exposure/large loss commercial claims. Skills/Competencies: Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Analytical skills used to make independent decisions and resolve conflict; proven ability to coordinate with defense counsel in the handling of cases involving serious and sometimes complex commercial property damage issues from inception through trial. Command of written and verbal communication skills for contact and/or negotiation. Organizational skills to effectively establish work priorities in accordance with Best Claims Practices. Ability to operate PC and related software. Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors. Staffing Exceptions to the above Minimum Job Requirements must be approved by: Business Unit Executive and Human Resources. JOB CONDITIONS: Working Conditions: Inside or field claims environment. May require ability to sit and use telephone and personal computer for extended periods of time. Representatives may be required to operate an automobile and have a valid driver's license with a safe driving record. Must be able to make physical inspections of accident scenes and property loss sites. Must be able to climb ladders, balance at various heights, stoop, bend and/or crawl to inspect vehicles and structures. Must be able to work outofdoors in all types of weather. Must be willing to work irregular hours and to travel with possible overnight requirements. May be oncall. Must be available to work catastrophes (CAT). Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.", "stars": 0.0, "medallionProgram": null}, {"id": 11496375, "name": "(Remote) Specialist, Software Engineer - Java & AWS", "location": "Ohio - Columbus Metro", "locations": ["Ohio - Columbus Metro", "Ohio", "Iowa - Des Moines", "Arizona - Scottsdale", "Remote"], "hot": 0, "department": "TAP", "business_unit": "Unknown", "t_update": 1648809785, "t_create": 1647820800, "ats_job_id": "76721", "display_job_id": "76721", "type": "ATS", "job_description": "If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! This position will support the Nationwide Financial Specialty Insurance team. Technical Skills: Ability to demonstrate a mastery of software development principles Knowledgeable in frontend web development technologies and techniques Determine, define, and facilitate the creation of processes required to keep application services available with 99.9% uptime Front End Java J2EE, Back End Java , AWS (Docker/Kubernetes), Spring Boot, JPA (Java Persistence API), Hibernate, Web Services Nice to Have Apigee, Angular, GIT, Maven, Concourse NonTechnical Skills: Proactively share information so that the right people are informed and aligned Able to apply experience to recommend a course of action for new projects and efforts Ability and desire to uplift others and help the team grow Compensation Grade: F5 or can be filled at a lower pay band If you're all about delivering technology solutions to support a company providing outstanding care to its customers, then Nationwide Technology is the place for you. Our industryleading technology workforce adopts an agile work environment and a collaborative and inclusive culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Software Engineer, you will focus primarily on providing high quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custombuilt applications. In this capacity, you'll analyze, code, configure, test, debug, document and maintain applications. Key Responsibilities: Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards in an agile environment. Uses DevSecOps practices, tooling and techniques. Drives continuous improvement and learning through ongoing training, practice and innovation. Manages medium to large project priorities, deadlines and deliverables proactively. Reporting Relationships: Reports to a Technology Manager/Director. Education: Completion of undergraduate studies in computer science, management information systems, or other related degree. Technology experience or nontraditional technology certificates can be substituted for an undergraduate degree. Experience: Four or more years of analysis and technology experience. Knowledge, Abilities and Skills: Proficiency in one or more programming language such as Java, C++, Python, JavaScript. Strong knowledge of software development lifecycle. Proven ability to tackle complex business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. Job Conditions: Working Conditions: Office environment may vary based on team and/or location. Associates may have oncall responsibility after normal working hours and/or on weekends.", "stars": 0.0, "medallionProgram": null}, {"id": 11498459, "name": "Manager - Commercial Claims (REMOTE)", "location": "Colorado-Work from Home-3", "locations": ["Colorado-Work from Home-3", "All Locations - Remote", "Remote"], "hot": 0, "department": "COCC", "business_unit": "Unknown", "t_update": 1648809722, "t_create": 1647820800, "ats_job_id": "76883", "display_job_id": "76883", "type": "ATS", "job_description": "If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! Required: \u00b7 Strong customer service competency \u00b7 8+ years experience in commercial/general liability claims settlement, handling or management. The ideal candidate will also have the following: \u00b7 Supervisory, training and/or claims consulting experience preferred This role will have 68 direct reports \u00b7 Litigation experience preferred \u00b7 Undergraduate degree or postgraduate studies preferred (Internal Use Only) Compensation Grade: G4 Colorado Residents: Email taproces@nationwide.com for salary information. This opportunity can be filled at another level, depending on skills/knowledge/experience. Do you have a strong desire to resolve complicated insurance claims by providing prompt, courteous and fair service to customers? Are you a skilled investigator, negotiator and communicator? If you thrive in an environment where you can problemsolve claims resolution, while following processes that provide fair resolution, customer satisfaction and cost management, then we want to hear from you! As a Claims Manager, we'll count on you to promote and provide exemplary customer service. You'll manage the analysis, review and adjustment of commercial casualty claims requiring investigation, liability evaluation and negotiation. You'll also manage the activities of defense counsel to expedite settlement and to control average loss cost and litigation expenses. You'll be responsible for the disposition of claims according to your prescribed authority. You'll have opportunities to provide advice and counsel to claims personnel. Key Responsibilities: Manages commercial casualty claims from inception to conclusion. Manages the settlement of all claims and lawsuits within a designated area of responsibility. Plans and executes all schedules necessary to promptly and effectively apply best claims practices to conclude all assigned cases according to company guidelines. Adheres to high standards of professional conduct while delivering superior claims service. Manages reserve process to ensure reserve adequacy. Approves special reserves as necessary. Conducts onsite field investigations of reported commercial claims. Maintains current knowledge of all insurance lines; court decisions which may impact the claims function; current guidelines in the claims function; and policy changes and modifications. This may require attendance at various seminars and training sessions. Demonstrates and encourages technical excellence, manages productivity, conducts open file reviews, reinforces corporate communications, enforces compliance issues, identifies and resolves ethical dilemmas, manages general personnel issues. Develops, via building coaching/skills, career guidance/professional development counseling, training on technical skills and counsel on improvement opportunities. Evaluates employee performance. Oversees defense counsel handling lawsuits; authorizes and approves payments of defense attorney fees. Provides advice, counsel and training to Claims Representatives of all levels. Provides specialized training and consultation to nonclaims areas as requested. Delivers a positive customer service experience to all internal, external, current and prospective Nationwide customers. Identifies, develops and retains high potential/high performing associates who have the potential for, or are ready to fill, critical roles in the organization. Oversees associate management, to include: performance management, salary planning and administration, training and development, workflow and organization planning, daytoday management, hiring and placement, and disciplinary actions for direct and possibly indirect reports. Reporting Relationships: Typically reports to a Claims Director and leads a team of Claims Specialists. Education: Undergraduate degree or postgraduate studies preferred. License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes. Experience: 8 years commercial claims handling experience. Supervisory or project lead experience preferred. Knowledge, Abilities and Skills: Proven superior knowledge of best claims practices used to resolve the most serious and complex injury commercial claims. Proven knowledge of insurance contracts, medical terminology and legal aspects of court procedures affecting legal liability. Skills/Competencies: Employees in all aspects of claims review and adjustment. Analytical skills to make independent decisions and resolve conflict in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. Ability to coordinate with defense counsel handling cases involving serious and sometimes complex liability issues from inception through trial. Verbal and written communication skills for contact and negotiation with policyholders, claimants, attorneys, physicians, engineers, accountants and all levels of management. Organizational skills to effectively establish work priorities in accordance with objectives and standards. Effective listening, oral and written communication skills necessary for customer contact, negotiation, presentations, project management, personnel management. Ability to operate personal computer and related software. Job Conditions: May require ability to sit and use telephone and personal computer for extended periods of time. Must be willing to work extended hours and to travel with possible overnight requirements. Must be available to work catastrophes (CAT) which may include working extended periods of time including holidays and weekends. Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process. LIJJ1 LIREMOTE Attention Colorado applicants, the pay range for this position is: $90,000.00 $137,000.00", "stars": 0.0, "medallionProgram": null}, {"id": 11496384, "name": "Consultant, Software Engineer (Java) - Remote", "location": "Ohio - Columbus Metro", "locations": ["Ohio - Columbus Metro", "All Locations - Remote", "Remote"], "hot": 0, "department": "TAP", "business_unit": "Unknown", "t_update": 1648815197, "t_create": 1647820800, "ats_job_id": "76864", "display_job_id": "76864", "type": "ATS", "job_description": "If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! It's an exciting time to join us at Nationwide as an IT Professional! Are you a knowledgeable Professional who has been working in the Application Development profession using Java development, AWS, and Containers for 3 years? Are you a proven performer who is ready to make the most of your knowledge and skill set? Furthermore, are you a visionary and a change champion? If you answered yes, then we may have just the right fit for you. Here at Nationwide, our employees are part of a Fortune 73 company with an awardwinning culture that has been named a Gallup Great Place to work year after year. At Nationwide, as our name suggests, our workplaces span from the east coast to the west coast, and we encourage work from home and flexible work options. Why Join us at Nationwide? It's simple as 1, 2, 3 Build your personal legacy. Be a champion of positive change. You can make a difference in someone's life. We are looking for smart, talented software engineers with a desire for working with emerging technologies and reshaping the industry of protection. Join Nationwide to be part of an impactful, innovative team making a difference for our members, our community, and our industry! In our department, Emerging Partnership Direct (EPD), we enable strong valueadd digital partnerships by delivering easy, selfservice tools and processes on an industryleading platform. This role will help build and support the team for a new 3rd party SaaS application from EIS group. Your Impact - What you will be doing You will be working to integrate and implement a SaaS application to internal Nationwide applications by collaborating with Vendor resources and developers from a large 3rd party System Integrator company (with offshore developers). You will also lead and mentor a small group of jr. developers who will be building and supporting this application. You will be partnering with other IT groups and business areas to understand business requirements and expected outcomes. What's needed for this role Expertlevel Java development experience with industryleading Java frameworks Experience with Containers including experience with app deployment using container platform, experience with creating and deploying docker images, and understanding of Kubernetes with the ability to troubleshoot as required Experience with AWS components such as EC2, EBS, IAM, EKS, ECR, EFS Experience working with SaaS Applications from EIS Compensation Grade: G5 Colorado Residents: Email taproces@nationwide.com for salary information If you're all about delivering technology solutions to support a company providing outstanding care to its customers, then Nationwide Technology may be the place for you! Our industryleading technology workforce embraces an agile work environment and a collaborative and inclusive culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Software Engineer, you will focus on mentoring and leading others to deliver high quality, costeffective technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custombuilt applications. Key Responsibilities: Mentors and trains other team members on design techniques, tools and coding standards. Provides strategic advice on using technology to achieve goals. Drives crosscollaboration and execution of projects across multiple teams. Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards and optimal practices. Champions the use of DevSecOps practices, tooling and techniques. Ensures continuous learning and improvement through ongoing training, practice and innovation. Manages individual project priorities, deadlines and deliverables. Reporting Relationships: Reports to a Technology Manager/Director. Education: Undergraduate studies in computer science, management information systems, mathematics or related field is strongly preferred. Experience: Six years of experience in programming and systems analysis. Three years of experience in project management is preferred. Knowledge, Abilities and Skills: Handson technical leadership experience leading project teams and setting technical direction. Proficiency in one programming language such as Java, C++, Python, JavaScript. Knowledge of software development lifecycle. Proven ability to tackle sophisticated business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. Job Conditions: Associates may have oncall responsibility after normal working hours and/or on weekends.", "stars": 0.0, "medallionProgram": null}, {"id": 11441010, "name": "Consultant, Data Engineer (Lead Big Data Engineer) - Remote", "location": "Iowa - Des Moines", "locations": ["Iowa - Des Moines", "All Locations - Remote", "Remote"], "hot": 0, "department": "DTE", "business_unit": "Unknown", "t_update": 1648813792, "t_create": 1647561600, "ats_job_id": "76700", "display_job_id": "76700", "type": "ATS", "job_description": "If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! Are you a data engineer looking to develop high business value solutions leveraging a worldclass data infrastructure in the form of AWS, Databricks, and Snowflake? What about working with other passionate data engineers focused on innovation and business partnership? Looking for a flexible work environment with the ability to work from home? Keep reading, this role is for you! P&C Data Engineering is seeking an energetic, innovative Big Data Engineer. This person is to work with IT, Business Leadership, and various Data Consumers, supporting our ARCADE data product and pricing sophistication initiatives, that ensure efficient and effective delivery of data processes and projects within the Commercial Actuarial and Pricing organizations. The candidate will be joining a highperforming team that is passionate and motivated about meeting customer needs.\u200b We are looking for someone who: Communicates with business stakeholders on requirements, data quality issues, and how to use the data in the data products produced by the team. Analyzes, designs, and works with business partners to build highvalue business solutions. Mentors less senior associates with both business and technical skills resulting in skill growth. Influences IT and the data engineering team on adopting best practice technical designs and approaches Learns new tools, technologies, and practices needed to maintain usage of best practices in analytics. Provides guidance to the team on the adoption of new technical features being added to the existing tooling. Comfortable dealing with ambiguity Programming skills creating reusable coding frameworks using environment variables, parameters, and metadata. Analyzes data for data quality issues and proposes designs to increase data quality. Experience solving data issues resolved in the data pipeline. Experience using SQL Experience using Python and/or PySpark Experience using Databricks or Spark or Hadoop Experience with the AWS or Azure ecosystems The experiences below would be considered a plus: Experience creating streaming data Compensation Grade: G5 Colorado Residents: Email taproces@nationwide.com for salary information. Nationwide's industry leading workforce is passionate about creating data solutions that are secure, reliable and efficient in support of our mission to provide extraordinary care. Nationwide embraces an agile work environment and collaborative culture through the understanding of business processes, relationship entities and requirements using data analysis, quality, visualization, governance, engineering, robotic process automation, and machine learning to produce targeted data solutions. If you have the drive and desire to be part of a future forward data enabled culture, we want to hear from you. As a Data Engineer you'll be responsible for acquiring, curating, and publishing data for analytical or operational uses. Data should be in a readytouse form that creates a single version of the truth across all data consumers, including business users, data scientists, and Technology. Readytouse data can be for both real time and batch data processes and may include unstructured data. Successful data engineers have the skills typically required for the full lifecycle software engineering development from translating requirements into design, development, testing, deployment, and production maintenance tasks. You'll have the opportunity to work with various technologies from big data, relational and SQL databases, unstructured data technology, and programming languages. Key Responsibilities: Consults on complex data product projects by analyzing moderate to complex end to end data product requirements and existing business processes to lead in the design, development and implementation of data products. Responsible for producing data building blocks, data models, and data flows for varying client demands such as dimensional data, standard and ad hoc reporting, data feeds, dashboard reporting, and data science research & exploration. Translates business data stories into a technical story breakdown structure and work estimate so value and fit for a schedule or sprint. Creates business user access methods to structured and unstructured data by such techniques such as mapping data to a common data model, NLP, transforming data as necessary to satisfy business rules, AI, statistical computations and validation of data content. Builds data cleansing, imputation, and common data meaning and standardization routines from source systems by understanding business and source system data practices and by using data profiling and source data change monitoring, extraction, ingestion and curation data flows. Facilitates medium to largescale data using cloud technologies - Azure and AWS (i.e. Redshift, S3, EC2, Datapipeline and other big data technologies). Collaborates with enterprise DevSecOps team and other internal organizations on CI/CD best practices experience using JIRA, Jenkins, Confluence etc. Implements production processes and systems to monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes that depend on it. Develops and maintains scalable data pipelines for both streaming and batch requirements and builds out new API integrations to support continuing increases in data volume and complexity Writes and performs data unit/integration tests for data quality With input from a business requirements/story, creates and executes testing data and scripts to validate that quality and completeness criteria are satisfied. Can create automated testing programs and data that are reusable for future code changes. Practices code management and integration with engineering Git principle and practice repositories. Participates as an expert and learner in team tasks for data analysis, architecture, application design, coding, and testing practices. Reporting Relationships: Reports to Director or AVP Data Leader. Education: Undergraduate studies in computer science, management information systems, business, statistics, math, a related field or comparable experience and education strongly preferred. Graduate studies in business, statistics, math, computer science or a related field are a plus. License/Certification/Designation: Certifications are not required but encouraged. Experience: Five to eight years of relevant experience with data quality rules, data management organization/standards and practices. Solid experience with software development on large and/or concurrent projects. Experience in data warehousing, statistical analysis, data models, and queries. One to three years' experience with developing compelling stories and distinctive visualizations. Insurance/financial services industry knowledge a plus. Knowledge, Abilities and Skills: Data application and practices knowledge. Advanced skills with modern programming and scripting languages (e.g., SQL, R, Python, Spark, UNIX Shell scripting, Perl, or Ruby). Strong problem solving, oral and written communication skills. Ability to influence, build relationships, negotiate and present to senior leaders. Job Conditions: SmokeFree Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 8889442247.", "stars": 0.0, "medallionProgram": null}, {"id": 11412039, "name": "Claims Director, Commercial Casualty - Complex Loss (Remote)", "location": "All Locations - Remote", "locations": ["All Locations - Remote", "Remote"], "hot": 0, "department": "COCC", "business_unit": "Unknown", "t_update": 1648809806, "t_create": 1647475200, "ats_job_id": "76803", "display_job_id": "76803", "type": "ATS", "job_description": "If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! Territory: This is a remote opportunity available to applicants across the United States. Position can be located anywhere within the US with flexible location (ie. Hybrid, Office, Work from Home, etc.) What you can expect: This individual will manage a team of six direct reports. The ideal candidate will have: 10 years of commercial claims handling experience; specifically, large loss. 5 8 years of people leader experience, or managing direct reports. Ability to drive results through data analysis. Demonstrated experience leveraging the lean management model. Exceptional and proven customer service expertise. The ability to juggle multiple competing priorities simultaneously. Strong written & verbal communication skills. The Nationwide Values at the forefront of their work. (Internal use only) Compensation Band: H3 LCLI1 Do you have a strong desire to resolve complicated insurance claims by providing prompt, courteous and fair service to customers? Are you a skilled investigator, negotiator and communicator? If you thrive in an environment where you can problemsolve claims resolution, while following processes that provide fair resolution, customer satisfaction and cost management, then we want to hear from you! As a Claims Large Loss Director, you'll lead efforts to investigate and pay commercial casualty claims. You'll guide the determination of liability and set policies governing the settlement of the most complex commercial claims. In addition, you'll manage the activities of defense counsel to expedite settlement and to control average loss cost and litigation expense. We'll count on you to promote and provide exemplary customer service. Key Responsibilities: Manages the settlement of commercial casualty claims with exposures over $500,000 as well as lawsuits. Analyzes results and make recommendations to AVP's and other executives throughout the value chain on process improvements, workflow improvements, or other initiatives to drive results. Provides leadership to team and peers, helping them to understand and interpret industry data and trends. Interacts with related departments, including Underwriting, Products, and Pricing, to share information and to maintain a consistent approach to resolve problems. Develops strategic responses to litigated cases against Nationwide and its policyholders. Develop and monitor departmental operating budget. Creates and implement best practices based upon industry trends. Partners with industry leaders to help promote industry and legislative changes that benefit our stakeholders. Identifies, develops and retains high potential/high performing associates who have the potential to fill critical roles in the organization. Manages reserve process to ensure reserve adequacy. Approves special reserves as necessary. Maintains current knowledge of all insurance lines, court decisions that may affect the claims function, current guidelines in the claims function, and policy changes and modifications. This may require attendance at various seminars and training sessions. Drives technical excellence in complex commercial casualty including catastrophic injury, food/product recall and environmental exposures; manages productivity; conducts open file reviews; reinforces corporate communications; enforces compliance issues; identifies and resolves ethical dilemmas and manages general personnel issues. Develops career guidance/professional development counseling, training on technical skills and counsel on improvement opportunities. Evaluates via performance management process. Oversees defense counsel in the handling of lawsuits; authorizes and approves payments of defense attorney fees. Provides advice, counsel, and training to Claims Representatives of all levels. Provides specialized training and consultation to nonclaims areas as requested. Oversees associate management including performance management, salary planning and administration, training and development, workflow and organization planning, daytoday management, hiring and placement and disciplinary actions for direct and possibly indirect reports. Directs the development of new products, processes, procedures and training in response to customer needs and industry trends. Delivers a positive customer service experience to internal, external, current and prospective Nationwide customers. Reporting Relationships: Reports to Commercial Claims Officer. Typically has multiple band G and H direct reports. Education: Undergraduate studies or postgraduate studies preferred. License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes. Experience: Ten years of commercial claims handling experience. Five years of complex claims handling experience. Supervisory or project lead experience preferred. Knowledge, Abilities and Skills: Requires indepth knowledge of Nationwide's commercial product offerings, underwriting practices and pricing strategies. Proven ability to lead and train commercial claims employees in all aspects of claims. Advanced knowledge of best claims practices used to resolve the most serious and complex injury and property commercial claims. Advanced knowledge of insurance contracts, medical terminology, claims operating practices and claims litigation laws and regulations. Ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Analytical skills to make independent decisions and resolve conflict in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. Ability to coordinate with defense counsel in the handling of cases involving serious and sometimes complex liability and property issues from inception through trial. Verbal and written communication skills for contact and negotiation with policyholders, claimants, attorneys, physicians, engineers, accountants and all levels of management. Proven organizational skills to effectively establish work priorities in accordance with objectives and standards. Exceptional written and verbal communication skills necessary to read, write, speak and interpret highly sensitive and complex material regarding claims litigation and related financial reports. Ability to analyze data and interpret commercial industry trends. Staffing exceptions to the above must be approved by the business unit executive and HR Business Partner. Job Conditions: Working Conditions: Normal office or field claims environment. May require ability to sit and use telephone and personal computer for extended periods of time. Must be able and willing to work irregular hours and to travel with possible overnight requirements. May be oncall. Must be available to work catastrophes (CAT). Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.", "stars": 0.0, "medallionProgram": null}, {"id": 11408825, "name": "Sr Consultant, Data Engineer (Nationwide Financial) - Remote", "location": "Ohio - Columbus Metro", "locations": ["Ohio - Columbus Metro", "All Locations - Remote", "Remote"], "hot": 0, "department": "DTE", "business_unit": "Unknown", "t_update": 1648813731, "t_create": 1647388800, "ats_job_id": "76597", "display_job_id": "76597", "type": "ATS", "job_description": "If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! This role will provide senior technical leadership as Nationwide Financial Technology (NFT) looks to establish a more mature Data Engineering practice. The initial focus will be on acquiring, curating, and publishing data for analytical uses by the NF Analytics team, while also helping more broadly to establish data building blocks, pipelines, and patterns for use across Nationwide Financial. This role will work closely with the Enterprise Data Office (EDO) to leverage standard tools, practices, and governance in making trusted data available to business and technology users. Responsibilities include: Primary NF Technology faceoff with the NF Advanced Analytics team Responsible for delivering quality data to ML models, and understanding and optimizing endtoend data flows Design and refine data pipeline infrastructure to enable engineers to build solutions in partnership with architecture and application teams Drives the implementation of the NF Data Strategy. Contributes feedback, prioritization, and thought leadership to the continuing development of strategy Desired Skills: Expert knowledge of Data Management, Data Quality, Data Lineage, Data Ops, and DevOps Software and Data Engineering skills to create reusable coding frameworks using environment variables, parameters, metadata, scripts, and pipelines Deep knowledge of NF data and where/how it is stored; ability to navigate across the entire NF data landscape and join data for analytics needs Ability to translate vague requirements or hypotheses into data sets that help solve business problems Ability to learn new tools, technologies, and practices needed to address constant change in the technology landscape Currently, desirable technology skills include languages such as Python and PySpark; cloudbased and serverless/serviceoriented architectures; and modern data platforms, integration patterns, etc. Experience with streaming data, Databricks, Snowflake, Spark, AWS and/or Azure ecosystems is beneficial Compensation Grade: H5 Colorado Residents: Email taproces@nationwide.com for salary information. Nationwide's industry leading workforce is passionate about creating data solutions that are secure, reliable and efficient in support of our mission to provide extraordinary care. Nationwide embraces an agile work environment and collaborative culture through the understanding of business processes, relationship entities and requirements using data analysis, quality, visualization, governance, engineering, robotic process automation, and machine learning to produce targeted data solutions. If you have the drive and desire to be part of a future forward data enabled culture, we want to hear from you. As a Data Engineer you'll be responsible for acquiring, curating, and publishing data for analytical or operational uses. Data should be in a readytouse form that creates a single version of the truth across all data consumers, including business users, data scientists, and Technology. Readytouse data can be for both real time and batch data processes and may include unstructured data. Successful data engineers have the skills typically required for the full lifecycle software engineering development from translating requirements into design, development, testing, deployment, and production maintenance tasks. You'll have the opportunity to work with various technologies from big data, relational and SQL databases, unstructured data technology, and programming languages. Key Responsibilities: Consults on the most complex data product projects by analyzing complex end to end data product requirements and existing business processes to lead in the design, development and implementation of data products. Responsible for producing data building blocks, data models, and data flows for varying client demands such as dimensional data, standard and ad hoc reporting, data feeds, dashboard reporting, and data science research & exploration. Translates business data stories into a technical story breakdown structure and work estimate so value and fit for a schedule or sprint. Effective in team processes such as scrum, Kanban, and other agile processes, and communication of progress, blockers, and translation of the code being created to the story or business requirements. Creates business user access methods to structured and unstructured data by such techniques such as mapping data to a common data model, NLP, transforming data as necessary to satisfy business rules, AI, statistical computations and validation of data content. Builds data cleansing, imputation, and common data meaning and standardization routines from source systems by understanding business and source system data practices and by using data profiling and source data change monitoring, extraction, ingestion and curation data flows. Leads largescale data using cloud technologies - Azure and AWS (i.e. Redshift, S3, EC2, Datapipeline and other big data technologies). Collaborates with enterprise DevSecOps team and other internal organizations on CI/CD best practices experience using JIRA, Jenkins, Confluence etc. Implements production processes and systems to monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes that depend on it. Develops and maintains scalable data pipelines for both streaming and batch requirements and builds out new API integrations to support continuing increases in data volume and complexity Writes and performs data unit/integration tests for data quality With input from a business requirements/story, creates and executes testing data and scripts to validate that quality and completeness criteria are satisfied. Can create automated testing programs and data that are reusable for future code changes. Practices code management and integration with engineering Git principle and practice repositories. Participate as leader, mentor and learner in team tasks for data analysis, architecture, application design, coding, and testing practices. Reporting Relationships: Reports to AVP or above Data Leader. Education: Undergraduate studies in computer science, management information systems, business, statistics, math, a related field or comparable experience and education strongly preferred. Graduate studies in business, statistics, math, computer science or a related field are a plus. License/Certification/Designation: Certifications are not required but encouraged. Experience: Ten or more years of relevant experience with database management, data centric applications. Extensive experience with software development on large projects/initiatives. Experience in structuring and leading complex analysis across one or more lines of business. Experience in working with large customers and/or prospect databases and sources. Three years' experience with developing compelling stories and distinctive visualizations. Insurance/financial services industry knowledge a plus. Knowledge, Abilities and Skills: Data application and practices knowledge. Advanced skills with modern programming and scripting languages (e.g., SQL, R, Python, Spark, UNIX Shell scripting, Perl, or Ruby). Strong problem solving, oral and written communication skills. Ability to influence, build relationships, negotiate and present to senior leaders. Job Conditions:", "stars": 0.0, "medallionProgram": null}, {"id": 11370304, "name": "Consultant, Software Engineer (ODM) - Remote", "location": "Ohio - Columbus Metro", "locations": ["Ohio - Columbus Metro", "All Locations - Remote"], "hot": 0, "department": "TAP", "business_unit": "Unknown", "t_update": 1648813875, "t_create": 1647216000, "ats_job_id": "76543", "display_job_id": "76543", "type": "ATS", "job_description": "If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! Nationwide Technology is currently looking for a Consultant, Software Engineer to work as part of the Correspondence Team as a key player on a technology team integral to the success of our Life Business Solutions Area. The team is currently focused on conversion efforts from our legacy system to the new OIPA system. This role would be involved in new product build as well. It's an exciting time to join the team and help lead through change for the future. Required Technical Skil: Previous IBM ODM experience will be necessary for consideration. IIB experience is desired as well. Experience and understanding of Agile Practices Previous experience working in DevOps. Compensation Grade: G5 Colorado Residents: Email taproces@nationwide.com for salary information. If you're all about delivering technology solutions to support a company providing outstanding care to its customers, then Nationwide Technology may be the place for you! Our industryleading technology workforce embraces an agile work environment and a collaborative and inclusive culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Software Engineer, you will focus on mentoring and leading others to deliver high quality, costeffective technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custombuilt applications. Key Responsibilities: Mentors and trains other team members on design techniques, tools and coding standards. Provides strategic advice on using technology to achieve goals. Drives crosscollaboration and execution of projects across multiple teams. Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards and optimal practices. Champions the use of DevSecOps practices, tooling and techniques. Ensures continuous learning and improvement through ongoing training, practice and innovation. Manages individual project priorities, deadlines and deliverables. Reporting Relationships: Reports to a Technology Manager/Director. Education: Undergraduate studies in computer science, management information systems, mathematics or related field is strongly preferred. Experience: Six years of experience in programming and systems analysis. Three years of experience in project management is preferred. Knowledge, Abilities and Skills: Handson technical leadership experience leading project teams and setting technical direction. Proficiency in one programming language such as Java, C++, Python, JavaScript. Knowledge of software development lifecycle. Proven ability to tackle sophisticated business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. Job Conditions: Associates may have oncall responsibility after normal working hours and/or on weekends.", "stars": 0.0, "medallionProgram": null}, {"id": 11299960, "name": "General Adjuster, Agriculture Commercial Claims (Remote)", "location": "All Locations - Remote", "locations": ["All Locations - Remote", "Minnesota", "Iowa", "South Dakota", "Nebraska", "Remote"], "hot": 0, "department": "COCC", "business_unit": "Unknown", "t_update": 1648813400, "t_create": 1646870400, "ats_job_id": "76625", "display_job_id": "76625", "type": "ATS", "job_description": "If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! Territory: This is a workfromhome field position with required travel to policy locations. What you can Expect: The General Adjuster (GA) manages complex claims starting at $500k+ with a particular focus on commercial agriculture and farm claims. They will be expected to consult with their peers across other areas of the business such as underwriting and risk management to ensure the success of the larger enterprise. Prior experience handling agricultural claims, or farm/agriculture experience is preferred. The ideal candidate will also have the following: 10 years of commercial and/or large loss claims experience Working knowledge of Xactimate Construction or general contracting experience. Strong customer service competency (Internal Use Only) Compensation Grade: G4 This position can be filled at another level, based on skills and qualifications. LILC1 LIRemote LIDNI Do you have a strong desire to resolve complicated insurance claims by providing prompt, courteous and fair service to customers? Are you a skilled investigator, negotiator and communicator? If you thrive in an environment where you can problemsolve claims resolution, while following processes that provide fair resolution, customer satisfaction and cost management, then we want to hear from you! As a Commercial Claims General Adjuster, you will specialize in commercial property damage claims, predominantly of a serious and sometimes complicated nature. We'll count on you to promote and provide outstanding customer service. You'll adjust serious exposure commercial property claims requiring investigation, property damage evaluation and resolution. You'll handle lawsuit files to conclusion and coordinate the activities of defense counsel. In addition, you'll be responsible for the handling of claims according to prescribed authorization and standard methodology. Key Responsibilities: Participates in complex litigated and nonlitigated claims; provides technical assistance and consultation to state/regional leadership and claims associates. Adheres to high standards of professional conduct while providing the delivery of superior claims service support. Required to handle $500,000K and above losses, sophisticated coverage, high profile and severity losses as requested regardless of dollar exposure. These losses are throughout the country, requiring extensive travel and overnight stays. Conducts onsite field investigations and/or field reinspections of large exposure commercial claims. Coordinates rebuilding of commercial building damages with contractors, specialists and engineers. Provides advice, counsel, and training to field operations. Recommends various methods of dispute resolution and settlement in those cases where warranted. Opens, closes and adjusts reserves in alignment with company practices designed to ensure reserve adequacy. Recommends Special Reserves where appropriate, per Corporate Reserving Guidelines. Adheres to file conferencing notification and authority procedures. Maintains current knowledge of: assigned insurance lines; court decisions which may impact the claims function; current guidelines in the claims function; and policy changes and modifications. This may require attendance at various seminars or training sessions. Mentors selected associates to develop commercial property technical and building knowledge. Creates and analyzes severe incident reports, reinsurance reports and other information to home office, claims management, and underwriting. Participates in quality assurance reviews. Performs reinspections for the Technical Office as requested. Participate in CAT events as requested by the Technical and or Field Office. Leads or is a member of various project teams as assigned, based on business need. Assists Underwriting and Products in the review and development of new or existing policy language. May document assigned commercial property topic(s) and be the subject matter authority for that topic. Participates in Commercial Technical School training classes, initiatives and course creation. Delivers a superior and positive customer service experience to all internal, external, current and prospective Nationwide customers. Reporting Relationships: Reports to Director or AVP. Education: Undergraduate degree or postgraduate studies preferred. License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes. Obtain Xactimate Level 1 certification within a year of start date. Obtain Xactimate Level 2 certification within two years of employment. Experience: Ten of years Commercial Large Loss or General Adjuster. May substitute for commensurate commercial construction experience. Field management experience preferred. Knowledge, Abilities and Skills: Requires advanced understanding of commercial property insurance operations, field and staff functions, industry trends, and project management. Proven superior knowledge of best claims practices used to resolve the most serious and complex property commercial claims. Validated knowledge of insurance contracts, and familiar with court proceedings affecting legal liability for all lines of insurance. Knowledge of claims systems. Confirmed technical knowledge of commercial building construction, strong comprehension of Heating Ventilation Air Conditioning and Refrigeration (HVACR), knowledge of electrical and plumbing plus contents management skills. Understands business interruption loss management. Ability to operate various claims systems and related software. Xactimate skill level 2 knowledge. Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Demonstrated decisionmaking and analytical skills. Strong verbal and written communication skills with the ability to connect with field leadership, staff management and other departments. Ability to provide a multijurisdictional analysis of coverage and damages; Participate in the oversight and analysis regarding the selection and direction of defense counsel in cases involving serious and sometimes complex commercial property issues from inception through trial. Organizational skills to effectively establish work priorities in accordance with objectives and standards. Ability to operate personal computer and related software. Possesses the best customer service skills. Ability to coordinate with defense counsel on legal cases involving serious and sometimes complex coverage and property issues, from inception through trial. Job Conditions: Working Conditions: Normal office or field claims environment. May require ability to sit and use telephone and personal computer for extended periods of time. Able to make physical inspections of accident scenes and property loss sites. Able to climb ladders, balance at various heights, stoop, bend and/or crawl to inspect vehicles and structures. Able to work outside in all types of weather. Able and willing to work irregular hours and to travel with possible overnight requirements. May be oncall. Must be available to work catastrophes (CAT). Significant travel (up to 75%) required for this position. Must have a valid driver's license with satisfactory driving record in accordance with Nationwide standards. 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